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Account Manager - Customer Solutions
Accounting / Finance
Skill Set
Business analysis,Cash flow,Consolidation,Corporate finance,Costing,Due diligence,Financial accounting,Financial analysis,Financial reporting,Financial statement,Management,Payroll
Career Level
Employment Type
Full Time
Min Work Experience
1 - 2 Years
Min Educational Level
Bachelors Degree
Monthly Salary
As per UAE labour law
We are bringing together the world''s leading events in healthcare under Omnia Health umbrella, connecting our global audiences through content, online learning, virtual events and matchmaking. The role of Account Manager " Customer Solutions will support our ambition to develop state-of-the-art marketing services for our global customers that would leverage on Informa''s unique customer insights, global reach and year-round engagement.
We''re looking for someone who is client obsessed and solution-driven, who is a self-starter and can hit the ground running with minimum direction. The bigger picture is painted, but the role will be instrumental in working out the details of what exactly our marketing solutions are going to look like and how they are going to be packaged.
The ideal candidate has a solid understanding of the digital and advertising landscape with expertise in content, ad-tech, digital advertising innovations, network, publisher, and data relationships. You will drive programmatic, remarketing and content sales revenue through both individual sales activity and utilization of Informa Markets Healthcare brands via partnerships with agencies, publishers, ad networks, data and tech providers, as well as through own digital content and marketplace platforms. The ability to translate customer objectives into briefs and solutions will be key to establishing the framework and scope of future services, priorities and new business opportunities.
We are looking for a team player to bridge digital strategy and delivery, who is adept in identifying un-met customer needs and is able to prioritise and deliver initiatives which lead to sustainable digital revenue models. The role will be instrumental in transformation of our digital business into new, customer-focused digital and data products and services.
Job Summary/Responsibilities

Research and seeking new leads, management of sales pipeline
Achievement of sales revenue targets within timelines
Number of effective calls and client meetings made per week
Working towards client campaign satisfaction levels
Timely & accurate reporting of sales results and activities
Driving to seek new business leads and responding promptly and professionally to incoming enquiries
Building and maintenance of strong client relationships
Digital campaign account management to achieve high client satisfaction levels " supported by Marketing Manager
Qualities needed for the role

Proven sales record
In-depth knowledge and understanding of digital sales process
Customer-centric mindset
Problem solver, can-do attitude
Understanding of social platforms
Understanding of digital audience behaviours
Can foster a positive work-place attitude and encourage a collaborative spirit
Excellent attention to detail
Good communication skills
Ability to work to tight deadlines
Excellent organisational and time management skills
Desire to be a part of a global organisation
Experience using analytics programmes
Qualities needed for culture fit

Entrepreneurial & innovative thinker
Customer obsessed
KPI oriented
Team player and collaborator
Consultant seller
Skills required

Experience in sales and used to working towards targets
Experience in creating and selling customised solutions
Knowledge of digital landscape
Highly driven and self-motivated
Computer literate and proficient in the use of commonly used business software
Effective verbal and written English communication skills
Strong interpersonal skills
Attention to detail

Prior knowledge of SEO
Health industry knowledge
Previous experience of selling subscription-based products
Prior knowledge of market data solutions & insights
Arabic language skills
We know that sometimes the ''perfect candidate'' doesn''t exist, and that people can be put off applying for a job if they don''t fit all the requirements. If you''re excited about working for us and have most of the skills or experience we''re looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, colour, ancestry, national origin, religion, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), age, marital status, citizenship, or other protected characteristics under federal, state or local law.
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