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Customer Service Executive
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Category
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Customer Services/ Call Centre
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Skill Set
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analytical,business development,calm and polite,communication,convincing skills,critical thinking,customer retention,customer satisfaction,hospitality,listening skills,management,pre-sales,pressure handling,problem solving,quality assurance,requirements analysis,service delivery,talent acquisition,team management,team work,workforce management
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Career Level
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Junior
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Employment Type
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Full Time
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Min Work Experience
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2 - 5 Years
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Min Educational Level
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Bachelors Degree
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Monthly Salary
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Unspecified
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Benefits
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As per UAE labour law
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Description
Responsibilities:
Communicate with customers via phone, email, and chat.
Provide knowledgeable answers to questions about products, pricing, and availability.
Work with internal departments to meet customer’s needs.
Data entry in various platforms.
Qualifications:
At least 3 years of relevant (customer service) work experience
At least 1 year of experience in a call center
Updated knowledge of PC components and IT products
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Efficient typing skills (to be tested during the interview)
Ability to multi-task, organize, and prioritize work
What we offer:
Position in a growing company where everybody is expected to deliver upon own targets.
Insurance
Accommodation
Transport
Food
Yearly flight ticket
Communicate with customers via phone, email, and chat.
Provide knowledgeable answers to questions about products, pricing, and availability.
Work with internal departments to meet customer’s needs.
Data entry in various platforms.
Qualifications:
At least 3 years of relevant (customer service) work experience
At least 1 year of experience in a call center
Updated knowledge of PC components and IT products
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Efficient typing skills (to be tested during the interview)
Ability to multi-task, organize, and prioritize work
What we offer:
Position in a growing company where everybody is expected to deliver upon own targets.
Insurance
Accommodation
Transport
Food
Yearly flight ticket
