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Customer Service Executive – Through Email, Chat
Category
:
Customer Services/ Call Centre
Skill Set
:
analytical,calm and polite,communication,convincing skills,critical thinking,customer retention,customer satisfaction,hospitality,listening skills,management,pressure handling,problem solving,quality assurance,requirements analysis
Career Level
:
Junior
Employment Type
:
Full Time
Min Work Experience
:
1 - 2 Years
Min Educational Level
:
Bachelors Degree
Monthly Salary
:
Unspecified
Benefits
:
As per UAE labour law
Description
Maintain a positive, empathetic, and professional approach toward customers at all times.
Respond promptly to customer inquiries.
Connect with customers through the phone.
Acknowledge and resolve customer complaints.
Know Wrike products inside and out so that you can answer questions.
Requirements:
Requires limited job knowledge of systems and procedures. Follows basic work routines and standards.
Typically does not require sophisticated education and requires no prior experience.
Fluent spoken and written English
Job Location: Dubai
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