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Customer Service Executive(NB-8C776)
Category
:
Customer Services/ Call Centre
Skill Set
:
business development,calm and polite,communication,convincing skills,customer retention,customer satisfaction,listening skills,pressure handling,problem solving,quality assurance,team management
Career Level
:
Junior
Employment Type
:
Full Time
Min Work Experience
:
1 - 2 Years
Min Educational Level
:
Bachelors Degree
Monthly Salary
:
Unspecified
Benefits
:
As per UAE labour law
Description
Customer Service Executive(NB-8C776)
Posted on 23/04/202123/04/2021 by ajmalpms
Full Time
Dubai
Posted 6 hours ago
Main Responsibilities:

Telephone Sales Coordination and process of quotation information
All aspects of customer support
Order coordination with – outside sales, service, manufacturing, QC, scheduling and shipping
Coordination of shipping.
Follow up regarding order process, order shipping, order invoicing and customer satisfaction.
Assist Customer Service Manager as required and assume duties in absence of Customer Service Manager.
Other duties as assigned.
Qualifications:

High school diploma or equivalent; college degree is a plus.
Two to three years’ experience in customer service or equivalent job and product related experience in customer service.
Computer literacy: Microsoft Office, Spreadsheets and Database software.
Ability to read site plan drawings and provide a bill of material take-offs would be beneficial.
High school math level and comprehension skills.
Ability to communicate verbally or in written form effectively with customers and co-workers.
Good organizational and follow-up skills.
Outgoing and pleasant personality when dealing with customers either via the telephone or in person
Job Features
Job Category
customer care executive
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